Purser & Cabin Manager

Role Based in Bethlehem

Position: Purser & Cabin Manager (Based in Bethlehem) Employer: Delta Air Lines (Hiring in Bethlehem) Worksite: Bethlehem, PA Urgency: Immediate consideration in Bethlehem. Experience: Mid-Level.

Salary: $38-$46/Hour (approx. $88.4k/Year) Benefits: This role offers a competitive benefits package. Impactful work with supportive local leadership.

Position Scope

Apply your your professional skills skills at our Bethlehem location.

• This Bethlehem-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Delta Air Lines team in Bethlehem, PA is growing.
• Benefit from working in Bethlehem, a key hub for the Aviation Management industry.

Lead the Journey in Aviation Excellence

About Delta Air Lines

Delta Air Lines is defined by leadership, and that leadership extends to the aisles of our aircraft. The Purser / Lead Flight Attendant is the cornerstone of the in-flight experience, bridging the gap between the flight deck, the cabin crew, and our most valued customers. If you are an experienced aviation professional looking to elevate your trajectory in airline industry careers, this leadership role is the pinnacle of flight attendant jobs.

Job Summary

We are seeking highly experienced and distinguished flight attendants to take on the role of Purser/Cabin Manager. In this senior leadership position, you will oversee the entire cabin operation on wide-body international and transcontinental flights. You are responsible for setting the tone for the flight, ensuring flawless execution of safety protocols, and managing the delivery of our award-winning Delta One service. You will act as a mentor, a manager, and the ultimate authority in the cabin, making critical decisions in real-time to ensure operational success.

Leadership Responsibilities

• Crew Management & Briefings: Conduct comprehensive pre-flight briefings with the cabin crew and pilots. Assign working positions, review safety procedures, and establish clear service expectations for the flight.
• Safety Command: Serve as the primary liaison between the Captain and the cabin crew. In the event of an emergency, you will direct the cabin crew response, coordinate communications, and manage passenger safety with authoritative leadership.
• Service Excellence Oversight: Supervise the execution of premium cabin services. Ensure catering is accurate, presentation standards are impeccable, and high-value Medallion members receive individualized recognition and care.
• Conflict & Crisis Resolution: Handle complex onboard situations, including severe medical emergencies, security disturbances, and service recovery efforts, utilizing advanced de-escalation and leadership techniques.
• Mentorship & Reporting: Provide on-the-spot coaching and feedback to junior flight attendants. Complete detailed post-flight reports regarding catering anomalies, crew performance, and maintenance issues.

Executive Perks & Benefits

Leadership in aviation jobs comes with exceptional rewards:

• Leadership Override Pay: Earn a significantly higher hourly rate, including dedicated Purser premiums and international override pay.
• Exclusive Global Travel: Enjoy the highest tier of standby travel privileges, allowing you to explore the globe with unparalleled flexibility.
• Profit Sharing & 401(k): Maximize your financial future with Delta's legendary profit-sharing checks and aggressive retirement matching.
• Career Advancement: Pursers are prime candidates for corporate roles, including Base Management, In-Flight Training, and Safety Auditing.

Requirements

• Minimum of 3 to 5 years of active, superlative flight attendant experience required (internal or comparable airline experience).
• Must possess flawless attendance and performance records.
• Demonstrated leadership capabilities and advanced conflict resolution skills.
• Must successfully complete Delta's intensive Purser Leadership Training program.